Body House BD Delivery Guidelines

1. Delivery Timeframes

• Standard delivery timeframe is 2–4 business days after dispatch.
• Orders are processed daily from 10:00 to 20:00 except on government holidays.
• Delivery times may vary due to traffic, weather, or courier scheduling.

2. Delivery Charges

• Inside Cox's Bazar: ৳70
• Outside Cox's Bazar (Nationwide): ৳130
• Cash on Delivery available. Advance payment may be requested for specific orders.

3. Customer Responsibilities

• Ensure the phone number provided is reachable during delivery hours.
• Receive the parcel in person or authorize someone on your behalf.
• Provide accurate address details to avoid delays or failed delivery.

4. Inspection at Delivery

• Inspect the product at the time of delivery in the presence of the courier.
• Report defects, damages, or mismatches immediately by calling +8801332663322 or emailing bodyhousebd@gmail.com.
• Claims made after the courier leaves may take longer to resolve.

5. Delays & Limitations

• We are not responsible for delays caused by factors outside our control (e.g., strikes, natural disasters, courier network issues).
• Large orders or remote locations may take additional time.
• Some products may require advance payment before dispatch.

6. Contact Us

Questions about delivery? Contact our team:

• Email: bodyhousebd@gmail.com
• Phone: +8801332663322
• Address: Cox's Bazar, 4700, Bangladesh